Mission Statement and Core Values

About AAE

Mission Statement and Core Values

Our Mission Statement:

We might be a corporation, but we eschew stuffy corporate culture.

We are a small, independent elevator company based in New Brunswick; we both live in and serve our local communities. Our experienced Field Representatives have easy access to the customers in their assigned territory.

We are driven by our passion for providing safe, accessible, modern elevators to our clients. As a small, independent local business, we don’t have to contend with the significant financial overhead that larger entities do, so we are often better able to provide better flexibility and value to our customer base.

We keep our customers informed about the state of their elevators and strive to provide exemplary service to each customer, no matter how big or small.

Why Choose AAE?

Our Values

Our vision, mission, and brand as a whole have been forged around our core values:

Relationships

We’re looking to build positive, mutually beneficial relationships. We want our customers to feel comfortable conversing with us and take steps to ensure we provide exemplary customer service at all times.

Maritime Culture

As individuals and as a collective, we operate within the friendly warmth of Maritime Culture. We’re neighbours serving neighbours, and we love the close-knit communities we live in.

Honesty and Integrity

Honesty and integrity govern all of our business dealings and customer interactions. We want our customers to have the full scope of their elevator functionality.

Effective Communication

Easy website navigation, plain-spoken language, an easy sales process, and clear contract documents are all examples of how we uplift the importance of effective communication.

Proactive Vs. Reactive

Where there’s smoke, there’s fire. We work to avoid the smoke instead of trying to put out a roaring blaze. We approach elevator repair and maintenance meticulously and thoroughly, ensuring that any potential issues are found and addressed long before they become significant. We want to keep our customers moving!

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The dedicated, meticulous team at Atlantic Alliance Elevators is driven by our passion for safe, accessible, and modern elevators. We leverage our combined total of 75 years of experience working with elevators of all shapes and sizes to develop custom elevator repair and maintenance solutions for each of our customers.

More About AAE

Contact Us

  • 1967 Hanwell Rd. Hanwell NB E3C-1Z5

  • Main Office Line: (506) 454-2259

  • Emergency Service Line: (506) 454-2500

  • (506) 454-2257

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