Have questions about Elevator Services?
Frequently Asked Questions
We’re here for our customers. We want to make information on elevator maintenance, repair, and modernization as easily accessible as possible!
If you’re unsure about whether your elevator is being properly serviced, consult your Maintenance Control Plan logbook. An MCP logbook will contain records and details about elevator repairs and inspections.
The MCP is a government mandated program, and is meant to ensure that regular inspection and adjustment of elevating devices is carried out to ensure safe public transportation.
While we can’t make any guarantees, we do offer a complementary contract review. Our team has over 75 years of collective experience, and we’ll be able to give you solid answers on your best next steps. Fill out our contact form to organize a contract review with one of our Field Representatives.
Atlantic Alliance Elevators is proudly independent. This means we are not bound to install, repair, and service any one manufacturer. This doesn’t mean, however, that we cannot service large entities like Otis or Kone. Get in touch with us today to find out how we can help!
As an independent company, AAE is proud to provide high quality non-proprietary equipment in conjunction with a high level of service to our customers. We use GAL and JRT brands, leading non-proprietary brands in North America.
As an independent company, AAE is proud to provide high quality non-proprietary equipment in conjunction with a high level of service to our customers.
Operating independently and using non-proprietary equipment generally means that parts are easier to source. By using non-proprietary equipment and issuing less restrictive contracts, our clients will have freedom of choice when it comes to who provides their elevator maintenance.
Each repair service, quoted service, elevator installation, and maintenance contract is specific to the customer, so it’s difficult to give generic ballpark pricing. We can say that as a smaller, independent company, we generally deal with less overhead and can price ourselves a bit more competitively.
Absolutely. We offer flexible maintenance packages ranging from simple oil and grease contracts, full service, basic service, and completely custom options. Our elevator maintenance contracts always start with a site visit, so we can get a good and thorough sense of your needs.
Yes we can. We have field representatives that cover Miramichi, Bathurst, Fredericton, Edmundston, Moncton, and Saint John – and nearly everywhere in between. Our field representatives all have extensive elevator repair experience and will be able to both onboard you as a customer and provide their expertise when assessing your elevator in person.
Our main office is located in Hanwell, New Brunswick – just outside of Fredericton.
Yes, we plan to grow in the future. As a locally-owned, smaller company, we need to allow time for controlled, careful, and intentional growth. We’re hoping to expand to Nova Scotia and Maine next! Stay tuned.
Still Have Questions?
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Call us at (506) 454-2259
For your convenience, you can also fill out our form below and a member of the AAE team will return your query as soon as possible.
Did you know? For a limited time, we’re offering new subscribers a complementary contract review, so you can be sure you’re getting the best value for your dollar! Subscribe when filling out this contact form and a member of our team will be in touch within 48 hours.