About AAE
Mission Statement and Core Values
Our Mission Statement:
We might be a corporation, but we eschew stuffy corporate culture.
We are a small, independent elevator company based in New Brunswick; we both live in and serve our local communities. Our experienced Field Representatives have easy access to the customers in their assigned territory.
We are driven by our passion for providing safe, accessible, modern elevators to our clients. As a small, independent local business, we don’t have to contend with the significant financial overhead that larger entities do, so we are often better able to provide better flexibility and value to our customer base.
We keep our customers informed about the state of their elevators and strive to provide exemplary service to each customer, no matter how big or small.
Why Choose AAE?
Our Values
Our vision, mission, and brand as a whole have been forged around our core values:
Relationships
We’re looking to build positive, mutually beneficial relationships. We want our customers to feel comfortable conversing with us and take steps to ensure we provide exemplary customer service at all times.
Maritime Culture
As individuals and as a collective, we operate within the friendly warmth of Maritime Culture. We’re neighbours serving neighbours, and we love the close-knit communities we live in.
Honesty and Integrity
Honesty and integrity govern all of our business dealings and customer interactions. We want our customers to have the full scope of their elevator functionality.
Effective Communication
Easy website navigation, plain-spoken language, an easy sales process, and clear contract documents are all examples of how we uplift the importance of effective communication.
Proactive Vs. Reactive
Where there’s smoke, there’s fire. We work to avoid the smoke instead of trying to put out a roaring blaze. We approach elevator repair and maintenance meticulously and thoroughly, ensuring that any potential issues are found and addressed long before they become significant. We want to keep our customers moving!
Why Choose AAE?
Our Values
Our vision, mission, and brand as a whole have been forged around our core values:
Relationships
We’re looking to build positive, mutually beneficial relationships. We want our customers to feel comfortable conversing with us and take steps to ensure we provide exemplary customer service at all times.
Maritime Culture
As individuals and as a collective, we operate within the friendly warmth of Maritime Culture. We’re neighbours serving neighbours, and we love the close-knit communities we live in.
Honesty and Integrity
Honesty and integrity govern all of our business dealings and customer interactions. We want our customers to have the full scope of their elevator functionality.
Effective Communication
Easy website navigation, plain-spoken language, an easy sales process, and clear contract documents are all examples of how we uplift the importance of effective communication.
Proactive Vs. Reactive
Where there’s smoke, there’s fire. We work to avoid the smoke instead of trying to put out a roaring blaze. We approach elevator repair and maintenance meticulously and thoroughly, ensuring that any potential issues are found and addressed long before they become significant. We want to keep our customers moving!
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Is your current service provider creating more problems than solutions? Unsure about your current elevator maintenance contract? For a limited time, we’re offering our new Newsletter subscribers a complementary contract review, so you can be sure you’re getting the best value for your dollar. Subscribe now and a member of our team will be in touch!